Complaint Data
Grievance Redressal / Escalation Matrix
If you have a grievance, you can reach out to our Support Team for assistance.
| Details of Designation | Contact Person Name | Address | Contact No. | Email-ID | Working hours |
|---|---|---|---|---|---|
| Customer Care | Amit Shinde | A/120, Gokul arcade, Sahar road, Vile Parle East | 9987815626 | amit@chamatcar.com | Mon-Sat 09 AM – 05 PM |
| Head of Customer Care | Amit Shinde | A/120, Gokul arcade, Sahar road, Vile Parle East | 9987815626 | amit@chamatcar.com | Mon-Sat 09 AM – 05 PM |
| Compliance Officer | Kishor Ostwal | A/120, Gokul arcade, Sahar road, Vile Parle East | 9820183838 | kishor@chamatcar.com | Mon-Sat 09 AM – 05 PM |
| CEO | Kishor Ostwal | A/120, Gokul arcade, Sahar road, Vile Parle East | 9820183838 | kishor@chamatcar.com | - |
| Principal Officer | Kishor Ostwal | A/120, Gokul arcade, Sahar road, Vile Parle East | 9820183838 | kishor@chamatcar.com | Mon-Sat 09 AM – 05 PM |
The abovementioned details would facilitate the complainants to approach the concerned RA before filing complaint to SEBI.
For more details go to:
https://www.bseindia.com/markets/MarketInfo/DispNewNoticesCirculars.aspx?page=20241209-41
We aim to resolve all grievances within 21 working days from the date of receipt.
If your grievance is not resolved within this timeframe, you can escalate it to SEBI’s SCORES Platform:
SCORES Portal: scores.sebi.gov.in
If still unsatisfied, you can access the Online Dispute Resolution (ODR) Portal:
ODR Portal: smartodr.in